Shipping policy

1. Payment Options

1.1 For deliveries within Germany, we offer the following payment options, unless stated otherwise in the respective product presentation within the offer:

  • Cash payment upon pickup
  • Prepayment via bank transfer
  • Payment on delivery (without a cash-on-delivery fee)
  • Payment via PayPal Plus
  • Payment via Instant payment (Sofortüberweisung)
  • Payment via credit card (via PayPal Plus)
  • Invoice payment via PayPal Plus

1.2 For deliveries to foreign countries, we offer the following payment options, unless stated otherwise in the respective product presentation within the offer:

  • Prepayment via bank transfer
  • PayPal

1.3 In the case of self-pickup, the seller will inform the buyer via email that the ordered goods are ready for pickup. After receiving this email, the buyer can arrange with the seller to pick up the goods. In this case, no shipping costs will be charged.

2. Delivery
2.1 Your order will be shipped by Deutsche Post or DHL.

Unless a different deadline is specified in the respective offer, the delivery of goods in Germany will take place within 1 - 3 days, and for international deliveries, within 5 - 7 days from the conclusion of the contract (in the case of prepayment, from the date of your payment instruction).
Please note that no deliveries will be made on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

2.2 We ship to the following countries: Germany, Belgium, France, Greece, Netherlands, Lithuania, Poland, Spain, United Kingdom, Denmark, Luxembourg, Portugal, Czech Republic, Slovakia (Slovak Republic), Estonia, Ireland, Malta, Sweden, Hungary, Finland, Italy, Cyprus, Latvia, Austria, Slovenia, Switzerland, and more.

If your country does not appear in this list, please make a separate request. You will then receive prompt feedback from us about the shipping options.

The applicable shipping costs can be found in section 3.

3. Shipping Costs

3.1 For shipping within Germany, we charge a flat rate of 4.90 EUR per order.

We offer free shipping for orders with a gross order value of 100.00 EUR or more.

3.2 Shipping to foreign countries (EU): 9.90 EUR
Shipping to Switzerland (CH): 19.00 EUR

3.3 Please note that for cross-border deliveries, additional taxes (e.g., in the case of an intra-community acquisition) and/or duties, such as customs duties, may apply and are to be borne by you.

The shipping cost calculation is only available when you have items in your shopping cart.